Submitting a vehicle-search enquiry through this website is currently free. An enquiry does not automatically create a paid booking.
If LRM CarSearch offers a paid service for your particular request, the applicable fee will be explained to you before the service begins.
You will have the opportunity to review and approve the proposed fee and service before you are committed to the work.
If travelling to view a vehicle is required, estimated travel costs such as fuel, tolls, parking or other reasonable expenses will be discussed with you before the trip.
We will not intentionally exceed an agreed travel budget without first seeking further approval, except where an unavoidable situation requires a reasonable adjustment that is permitted by the applicable agreement and law.
If you request a professional mechanical inspection, vehicle-history report, roadworthy service, transport company or another third-party service, the cost should be explained and approved before the service is ordered.
Where an advance is paid specifically for approved travel expenses, the amount actually spent should be recorded and any unused amount handled according to the agreed terms and applicable law.
Where receipts or other supporting evidence are available, they may be provided with the expense statement.
Cancellation arrangements depend on the service and will be explained before a paid service begins.
Any cancellation charge or deduction should be disclosed before you approve the service and must comply with applicable law.
There is no automatic success fee merely because you submit a vehicle-search enquiry. If a success-based or other service fee is offered for a particular service, it must be clearly explained and accepted before the service begins.
If you do not understand a fee, travel expense or refund calculation, please ask for an explanation before making payment or approving further work.
